• 0
    • About UsReferenceProductsShop nowSupportContact Us

    • Customized Lighting

      Lighting plays an integral part in every environment. It not only serves the functional purpose of illumination but also contributes significantly to the aesthetics and ambiance of a space. But, as every space is unique, so are its lighting needs. This is where our customized lighting solutions come into play.

      broken image

      Personalized approach

      to lighting design takes into account the needs, preferences, and the distinct characteristics of your space. We understand that a one-size-fits-all lighting solution simply doesn't cut it. Every space deserves its own unique lighting that complements its features and fulfills its specific requirements.

      broken image

      Manufacturing process

      This ensures that the final product meets our high-quality standards. All our customized lights are made with top-grade materials, ensuring they are durable and will stand the test of time.

      broken image

      Custom lighting process

      begins with a comprehensive consultation with our lighting experts. During this phase, we take the time to understand your needs, preferences, and budget. We ask questions about the space—its size, the colors of the walls, the height of the ceilings, and even the type of furniture you have. All these factors influence the choice and design of lighting.

      broken image

      After-sale support

      If you ever encounter issues with your lighting, our team of technicians is always ready to assist. We also provide maintenance tips to keep your lights in the best possible condition.

      broken image

      Design phase

      This is where our experts begin to create a lighting plan tailored to your specific needs. The plan includes detailed specifications of the fixtures, the placement of the lights, and even the type and color of the light bulbs. Each element is carefully chosen and designed to create a balanced and harmonious lighting environment.

    • Warranty

      Illumi Tec, warrants its products for 1~2 years (please view warranty period for different products at “Appendix”) of its manufacture against defects in material and workmanship, subject to certain conditions and exclusions:

      Terms & Conditions of Warranty

      This warranty is further conditioned upon proper storage, installation, use, operate and maintenance. This warranty only applies to the first end-user purchaser or original purchaser and original installation of the products. This warranty is not transferable. During the warranty period, if a product covered by this warranty fails to confirm to this warranty and is returned by purchaser in accordance with ILLUMI TEC published warranty service declaration, ILLUMI TEC will, at its option, either repair or replace the product or the non-confirming part thereof.

       

      For purposes of clarity, "repair or replace the product or the non-confirming part thereof" does not include: (a) any removal or reinstallation cost or expenses, including without limitation labor costs or expenses, (b) Shipping fee and expense required to return product to ILLUMI TEC. If ILLUMI TEC chooses to replace the product and is not able to do because it has been discontinued or is not available, ILLUMI TEC may replace it with a comparable product.

      Exclusions

      This warranty does NOT apply to:

      (1) Any product not installed and operated in accordance with UL, NEC and with ILLUMI TEC instructions and guidelines for the product.

      (2) Any incidental or consequential damages or failure to perform arising from abuse, misuse, abnormal stresses and operating conditions, alterations to the product that affects, electrical

      surges, or acts of God. (3) Any product of another manufacturer that may have been used in conjunction with ILLUMI TEC product.

      (4) Products used for purposes for which they are not designed or intended.

      (5) Any product is agreed by the parties Not covered in warranty.

       

      The above warranties also do not apply if:

      -The original bill of sale, delivery date, or product number cannot be verified.

      -The parts claimed to be defective are not returned for inspection if so requested by ILLUMI TEC.

      -The product is not in the possession of the original end use purchaser.

      The warranties and remedies set forth herein are exclusive and in lieu of all other warranties whether, express or implied, including all warranties or merchantability and fitness for a particular purpose and all warranties arising from course of dealing or usage or trade. Purchaser's exclusive remedy, and ILLUMI TEC sole liability, for any nonconformity or defect in any product shall be only those explicitly set for herein.

    • Questions and Answers

       

    Cookie Use
    We use cookies to ensure a smooth browsing experience. By continuing we assume you accept the use of cookies.
    Learn More